{"id":750,"date":"2024-11-08T22:30:48","date_gmt":"2024-11-08T14:30:48","guid":{"rendered":"https:\/\/web.neoedgecentral.com\/?page_id=750"},"modified":"2026-02-24T17:15:28","modified_gmt":"2026-02-24T09:15:28","slug":"remote-desktop-service","status":"publish","type":"page","link":"https:\/\/www.ecloudedge.com\/en\/remote-desktop-service\/","title":{"rendered":"Remote Desktop Service"},"content":{"rendered":"<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-fbe6e38 stk-block-background stk--has-background-overlay\" data-block-id=\"fbe6e38\"><style>.stk-fbe6e38 {background-image:url(https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/rdp-meaning-bg.jpg) !important;background-position:center center !important;background-repeat:no-repeat !important;background-size:cover !important;padding-top:300px !important;padding-bottom:200px !important;margin-bottom:0px !important;}.stk-fbe6e38-column{--stk-column-gap:35px !important;}@media screen and (max-width:999px){.stk-fbe6e38 {padding-top:250px !important;padding-bottom:150px !important;}}@media screen and (max-width:689px){.stk-fbe6e38 {padding-top:150px !important;padding-bottom:100px !important;}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-fbe6e38-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-4ef7471\" data-v=\"4\" data-block-id=\"4ef7471\"><style>.stk-4ef7471-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;}@media screen and (min-width:690px){.stk-4ef7471 {flex:var(--stk-flex-grow, 1) 1 calc(46.9% - var(--stk-column-gap, 0px) * 1 \/ 2 ) !important;}}@media screen and (min-width:690px) and (max-width:999px){.stk-4ef7471 {flex:var(--stk-flex-grow, 1) 1 calc(100% - var(--stk-column-gap, 0px) * 0 \/ 1 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-4ef7471-container stk--no-background stk--no-padding\"><div class=\"has-text-align-center-tablet stk-block-content stk-inner-blocks stk-4ef7471-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-f88ca8b\" data-block-id=\"f88ca8b\"><style>.stk-f88ca8b {margin-bottom:8px !important;}.stk-f88ca8b .stk-block-text__text{color:var(--theme-palette-color-8, #ffffff) !important;font-weight:bold !important;}<\/style><p class=\"stk-block-text__text has-text-color\"><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-a8887f3\" id=\"\u9060\u7aef\u684c\u9762\u670d\u52d9\" data-block-id=\"a8887f3\"><style>.stk-a8887f3 {margin-bottom:10px !important;}.stk-a8887f3 .stk-block-heading__text{font-size:45px !important;color:var(--theme-palette-color-8, #ffffff) !important;line-height:1.3em !important;font-weight:800 !important;}@media screen and (max-width:999px){.stk-a8887f3 .stk-block-heading__text{font-size:40px !important;}}@media screen and (max-width:689px){.stk-a8887f3 .stk-block-heading__text{font-size:30px !important;}}<\/style><h2 class=\"stk-block-heading__text has-text-color\">Remote Desktop Service<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-7e12a31\" data-block-id=\"7e12a31\"><style>.stk-7e12a31 .stk-block-text__text{color:var(--theme-palette-color-8, #ffffff) !important;}<\/style><p class=\"stk-block-text__text has-text-color\"><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-1b689ca\" data-block-id=\"1b689ca\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button stk-block stk-894f605\" data-block-id=\"894f605\"><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/www.ecloudedge.com\/en\/contact-us\/\"><span class=\"stk-button__inner-text\">Contact us<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-73488ec\" data-v=\"4\" data-block-id=\"73488ec\"><style>.stk-73488ec-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;}@media screen and (min-width:690px){.stk-73488ec {flex:var(--stk-flex-grow, 1) 1 calc(53.1% - var(--stk-column-gap, 0px) * 1 \/ 2 ) !important;}}@media screen and (min-width:690px) and (max-width:999px){.stk-73488ec {flex:var(--stk-flex-grow, 1) 1 calc(100% - var(--stk-column-gap, 0px) * 0 \/ 1 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-73488ec-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-73488ec-inner-blocks\"><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Securely accessing OT systems from the cloud<\/h2>\n\n\n\n<p>One of the challenging issues in the Internet of Things (IoT) is how to securely access on-premises OT systems from remote IT environments. This includes...<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Who can access which OT (Operational Technology) sites?<\/li>\n\n\n\n<li>Who has access to which devices\/systems within the OT system in the field?<\/li>\n\n\n\n<li>Are these personnel accounts\/passwords actively managed and do they meet the authentication requirements of information security standards, such as MFA and regular changes?<\/li>\n\n\n\n<li>Is the remote access service normally disabled to comply with the minimum privilege requirements in information security specifications?<\/li>\n\n\n\n<li>Is the password for the remote access host generated each time it is opened to prevent different people from using the same password and to comply with the uniqueness requirement in information security standards?<\/li>\n\n\n\n<li>After personnel connect to the site host, are there any records of the work they perform on the host that are available for auditing?<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Remote Desktop Service<\/h2>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-7b0d464\" data-block-id=\"7b0d464\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-7b0d464-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-d7c9fb6\" data-v=\"4\" data-block-id=\"d7c9fb6\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-d7c9fb6-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-d7c9fb6-inner-blocks\">\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-1f15b2e\" data-block-id=\"1f15b2e\"><style>.stk-1f15b2e {border-style:solid !important;margin-top:21px !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-1233\" src=\"https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RDP2.png\" width=\"783\" height=\"447\" srcset=\"https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RDP2.png 783w, https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RDP2-300x171.png 300w, https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RDP2-768x438.png 768w, https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RDP2-18x10.png 18w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/span><\/figure><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-8927284\" data-v=\"4\" data-block-id=\"8927284\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-8927284-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-8927284-inner-blocks\">\n<div class=\"wp-block-stackable-image-box stk-block-image-box stk-hover-parent stk-block stk-48e8223 is-style-default\" data-block-id=\"48e8223\"><div class=\"stk-block-content stk-inner-blocks has-text-align-center stk-row stk-block-image-box__content\">\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-53d5357\" data-block-id=\"53d5357\"><style>:where(.stk-hover-parent:hover,  .stk-hover-parent.stk--is-hovered) .stk-53d5357 .stk-img-wrapper::after{background-color:#000000B3 !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-1232\" src=\"https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RDP.png\" width=\"1449\" height=\"943\" srcset=\"https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RDP.png 1449w, https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RDP-300x195.png 300w, https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RDP-1024x666.png 1024w, https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RDP-768x500.png 768w, https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RDP-18x12.png 18w\" sizes=\"auto, (max-width: 1449px) 100vw, 1449px\" \/><\/span><\/figure><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-a8ddc85\" data-v=\"4\" data-block-id=\"a8ddc85\"><style>.stk-a8ddc85 {align-items:center !important;display:flex !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-a8ddc85-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-a8ddc85-inner-blocks\">\n<div class=\"wp-block-stackable-subtitle stk-block-subtitle stk-block stk-94fd6ba\" data-block-id=\"94fd6ba\"><style>.stk-94fd6ba {margin-bottom:8px !important;opacity:0 !important;}:where(.stk-hover-parent:hover,  .stk-hover-parent.stk--is-hovered) .stk-94fd6ba{opacity:1 !important;}.stk-94fd6ba .stk-block-subtitle__text{color:#FFFFFF !important;}<\/style><p class=\"stk-block-subtitle__text stk-subtitle has-text-color has-white-color\">Subtitle for This Bl<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-e459e9a\" data-block-id=\"e459e9a\"><style>.stk-e459e9a {opacity:0 !important;}:where(.stk-hover-parent:hover,  .stk-hover-parent.stk--is-hovered) .stk-e459e9a{opacity:1 !important;}.stk-e459e9a .stk-block-text__text{color:#FFFFFF !important;}<\/style><p class=\"stk-block-text__text has-text-color has-white-color\">Text for This Block<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-89eceb3\" data-block-id=\"89eceb3\"><style>.stk-89eceb3 {margin-top:56px !important;opacity:0 !important;}:where(.stk-hover-parent:hover,  .stk-hover-parent.stk--is-hovered) .stk-89eceb3{opacity:1 !important;}.stk-89eceb3 .stk--svg-wrapper .stk--inner-svg svg:last-child, .stk-89eceb3 .stk--svg-wrapper .stk--inner-svg svg:last-child :is(g, path, rect, polygon, ellipse){fill:#FFFFFF !important;}<\/style><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><lineargradient id=\"linear-gradient-89eceb3\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-89-eceb-3-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-89-eceb-3-color-2)\"><\/stop><\/lineargradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"arrow-right\" class=\"svg-inline--fa fa-arrow-right fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<p>NeoEdge Central RDP (Remote Desktop Service) provides a secure, simple, and convenient service that allows you to access OT environments from anywhere, offering the ability to access other devices\/systems through the desktop on a host within the environment. Key features of NeoEdge Central RDP include:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1. Centralized and unified management of user authentication and permissions.<\/h4>\n\n\n\n<p>Administrators can directly use NeoEdge Central's project management, user management, and role management features to plan the permission relationships between personnel and environments, as well as between personnel and devices\/systems. For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Using a Multi-Sites architecture to segment different OT environments, ensuring physical isolation of data and transmission.<\/li>\n\n\n\n<li>Isolating devices\/systems within the environment by project, and assigning projects to the required personnel. After logging in, personnel can only access the devices\/systems they are authorized to use.<\/li>\n\n\n\n<li>External vendor accounts are initially set to a closed mode, and are only activated after going through an application process. They are deactivated once the work is completed.<\/li>\n\n\n\n<li>All accounts are required to enable MFA (Multi-Factor Authentication) to strengthen security measures.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">2. No client-side installation is required.<\/h4>\n\n\n\n<p>The NeoEdge Central RDP service uses a browser as the user interface, eliminating the need for additional client software installation. This reduces management costs, eliminates the need for software updates, and mitigates the risk of virus infections.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. Connect to other devices and applications within the environment.<\/h4>\n\n\n\n<p>NeoEdge Central RDP requires the deployment of a Gateway host to the OT environment. After users are authenticated and authorized through NeoEdge Central, they can access the following through the Gateway host:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open a browser to connect to other devices\/applications.<\/li>\n\n\n\n<li>Open a terminal to connect to other devices via SSH Console.<\/li>\n\n\n\n<li>Open RDP to connect to other operating systems.<\/li>\n\n\n\n<li>Open the application software on the Gateway host.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">4. Support for the Gateway host.<\/h4>\n\n\n\n<p>NeoEdge Central RDP supports:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>X86\/64 CPU \u2013 Ubuntu 22.04 Desktop OS LTS<\/li>\n\n\n\n<li>X86\/64 CPU \u2013 Windows 10\/11 OS<\/li>\n\n\n\n<li>X86\/64 CPU \u2013 Windows Server 2022 <\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Remote operation footprints and audit logs.<\/h4>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-4d6380e\" data-block-id=\"4d6380e\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-4d6380e-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-a19b596\" data-v=\"4\" data-block-id=\"a19b596\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-a19b596-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-a19b596-inner-blocks\">\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-695e975\" data-block-id=\"695e975\"><style>.stk-695e975 {border-style:solid !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-1235\" src=\"https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RD3.png\" width=\"938\" height=\"670\" srcset=\"https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RD3.png 938w, https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RD3-300x214.png 300w, https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RD3-768x549.png 768w, https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RD3-18x12.png 18w\" sizes=\"auto, (max-width: 938px) 100vw, 938px\" \/><\/span><\/figure><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-4f383f2\" data-v=\"4\" data-block-id=\"4f383f2\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-4f383f2-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-4f383f2-inner-blocks\">\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-469c3ef\" data-block-id=\"469c3ef\"><style>.stk-469c3ef {margin-top:46px !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-1236\" src=\"https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RD4.png\" width=\"992\" height=\"543\" srcset=\"https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RD4.png 992w, https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RD4-300x164.png 300w, https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RD4-768x420.png 768w, https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/RD4-18x10.png 18w\" sizes=\"auto, (max-width: 992px) 100vw, 992px\" \/><\/span><\/figure><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<h6 class=\"wp-block-heading\">5.1 Screen recording.<\/h6>\n\n\n\n<p>Once an authorized user starts the remote desktop service, NeoEdge Central activates the screen recording mechanism, capturing every action the user performs. These recordings are securely stored after being encrypted. Administrators can query, replay, and download these operation logs within NeoEdge Central.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\">5.2 Audit logs<\/h6>\n\n\n\n<p>All important activities performed by users after logging into NeoEdge Central are recorded in the Event Log. Administrators can query and export these activity logs within NeoEdge Central.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>\u9060\u7aef\u684c\u9762\u670d\u52d9 \u806f\u7e6b\u6211\u5011 \u5b89\u5168\u7684\u5f9e\u96f2\u7aef\u63a5\u5165\u5730\u7aef\u7cfb\u7d71 \u7269\u806f\u7db2\u5176\u4e2d\u4e00\u9805\u4ee4\u4eba\u7169\u60f1\u7684\u8b70\u984c\u662f\u5982\u4f55\u5b89\u5168\u7684\u5f9e\u9060\u7aef IT \u74b0\u5883\u63a5 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-750","page","type-page","status-publish","hentry"],"blocksy_meta":{"has_hero_section":"disabled","vertical_spacing_source":"custom","content_area_spacing":"none","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"kevinkao","author_link":"https:\/\/www.ecloudedge.com\/en\/author\/kevinkao\/"},"uagb_comment_info":0,"uagb_excerpt":"\u9060\u7aef\u684c\u9762\u670d\u52d9 \u806f\u7e6b\u6211\u5011 \u5b89\u5168\u7684\u5f9e\u96f2\u7aef\u63a5\u5165\u5730\u7aef\u7cfb\u7d71 \u7269\u806f\u7db2\u5176\u4e2d\u4e00\u9805\u4ee4\u4eba\u7169\u60f1\u7684\u8b70\u984c\u662f\u5982\u4f55\u5b89\u5168\u7684\u5f9e\u9060\u7aef IT \u74b0\u5883\u63a5&hellip;","_links":{"self":[{"href":"https:\/\/www.ecloudedge.com\/en\/wp-json\/wp\/v2\/pages\/750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ecloudedge.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ecloudedge.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ecloudedge.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ecloudedge.com\/en\/wp-json\/wp\/v2\/comments?post=750"}],"version-history":[{"count":19,"href":"https:\/\/www.ecloudedge.com\/en\/wp-json\/wp\/v2\/pages\/750\/revisions"}],"predecessor-version":[{"id":4321,"href":"https:\/\/www.ecloudedge.com\/en\/wp-json\/wp\/v2\/pages\/750\/revisions\/4321"}],"wp:attachment":[{"href":"https:\/\/www.ecloudedge.com\/en\/wp-json\/wp\/v2\/media?parent=750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}