{"id":1594,"date":"2024-12-02T09:46:40","date_gmt":"2024-12-02T01:46:40","guid":{"rendered":"https:\/\/www.ecloudedge.com\/?p=1594"},"modified":"2026-03-30T17:10:29","modified_gmt":"2026-03-30T09:10:29","slug":"user-management-and-operations","status":"publish","type":"post","link":"https:\/\/www.ecloudedge.com\/en\/user-management-and-operations\/","title":{"rendered":"User Management and Operations"},"content":{"rendered":"<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-c83b4e8\" id=\"\u4f7f\u7528\u8005\u7ba1\u7406\u8207\u64cd\u4f5c\u5e38\u898b\u554f\u984c\" data-block-id=\"c83b4e8\"><h2 class=\"stk-block-heading__text has-text-align-center\">User Management and Operations FAQs<\/h2><\/div>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk--is-open stk--single-open stk-block stk-5440b9d is-style-plain\" open data-block-id=\"5440b9d\"><style>.stk-5440b9d {border-style:solid !important;border-color:#dfdad1 !important;border-top-width:0px !important;border-right-width:0px !important;border-bottom-width:1px !important;border-left-width:0px !important;padding-bottom:24px !important;}<\/style>\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b7a2190 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"b7a2190\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b7a2190-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-b7a2190-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-1dbc0e0\" data-block-id=\"1dbc0e0\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-e9fecce\" id=\"strong-q-1-\uff1a-strong-\u70ba\u4ec0\u9ebc\u4f7f\u7528\u6b63\u78ba\u5e33\u865f\u548c\u5bc6\u78bc\u767b\u5165\u4ecd\u986f\u793a\u767b\u5165\u5931\u6557-strong-strong\" data-block-id=\"e9fecce\"><h4 class=\"stk-block-heading__text\"><strong>Q1:<strong>Why am I still getting a login failure even when using the correct username and password?<\/strong><\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-95edce8\" data-block-id=\"95edce8\"><span class=\"stk--svg-wrapper stk--has-icon2\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><lineargradient id=\"linear-gradient-95edce8\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-95-edce-8-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-95-edce-8-color-2)\"><\/stop><\/lineargradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"plus\" class=\"svg-inline--fa fa-plus fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/div><div class=\"stk--inner-svg stk--icon-2\" style=\"display:none\"><svg style=\"height:0;width:0\"><defs><lineargradient id=\"linear-gradient-95edce8\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-95-edce-8-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-95-edce-8-color-2)\"><\/stop><\/lineargradient><\/defs><\/svg><svg aria-hidden=\"true\" data-prefix=\"fas\" data-icon=\"times\" class=\"svg-inline--fa fa-times fa-w-11\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 352 512\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M242.72 256l100.07-100.07c12.28-12.28 12.28-32.19 0-44.48l-22.24-22.24c-12.28-12.28-32.19-12.28-44.48 0L176 189.28 75.93 89.21c-12.28-12.28-32.19-12.28-44.48 0L9.21 111.45c-12.28 12.28-12.28 32.19 0 44.48L109.28 256 9.21 356.07c-12.28 12.28-12.28 32.19 0 44.48l22.24 22.24c12.28 12.28 32.2 12.28 44.48 0L176 322.72l100.07 100.07c12.28 12.28 32.2 12.28 44.48 0l22.24-22.24c12.28-12.28 12.28-32.19 0-44.48L242.72 256z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-5f0f2ae stk-block-accordion__content\" data-v=\"4\" data-block-id=\"5f0f2ae\"><style>.stk-5f0f2ae-container{padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-5f0f2ae-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-5f0f2ae-inner-blocks\">\n<ul class=\"wp-block-list\">\n<li><strong>Reason<\/strong>\uff1a \n<ol start=\"1\" class=\"wp-block-list\">\n<li>Account has been suspended or deleted by the company administrator.<\/li>\n\n\n\n<li>The entered password does not match the system record.<\/li>\n\n\n\n<li>Systematic cookie caching issues<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li><strong>Solution<\/strong>\uff1a\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Contact the company administrator with User Management permissions to confirm if the account has been deactivated or deleted.<\/li>\n\n\n\n<li>If the account is enabled and not deleted, try clicking \"Forgot Password\" to reset the password through your registered email address.<\/li>\n\n\n\n<li>If the problem persists, please clear your browser cache or try a different browser.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk--single-open stk-block stk-96ef912 is-style-plain\" data-block-id=\"96ef912\"><style>.stk-96ef912 {border-style:solid !important;border-color:#dfdad1 !important;border-top-width:0px !important;border-right-width:0px !important;border-bottom-width:1px !important;border-left-width:0px !important;padding-bottom:24px !important;}<\/style>\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-d73049b stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"d73049b\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-d73049b-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-d73049b-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-b0b973f\" data-block-id=\"b0b973f\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-807ab6e\" id=\"strong-q-2-strong-\uff1a-strong-\u4f7f\u7528\u8005\u9996\u6b21\u767b\u5165\u6642\uff0c\u70ba\u4ec0\u9ebc\u53ea\u80fd\u6aa2\u8996-company-info\u548c\u7de8\u8f2f-my-profile\uff1f-strong\" data-block-id=\"807ab6e\"><h4 class=\"stk-block-heading__text\"><strong>Second Quarter<strong>\uff1a<\/strong>When a user logs in for the first time, why can they only view Company Info and edit My Profile?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-fc1b1fb\" data-block-id=\"fc1b1fb\"><span class=\"stk--svg-wrapper stk--has-icon2\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><lineargradient id=\"linear-gradient-fc1b1fb\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-fc-1-b-1-fb-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-fc-1-b-1-fb-color-2)\"><\/stop><\/lineargradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"plus\" class=\"svg-inline--fa fa-plus fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/div><div class=\"stk--inner-svg stk--icon-2\" style=\"display:none\"><svg style=\"height:0;width:0\"><defs><lineargradient id=\"linear-gradient-fc1b1fb\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-fc-1-b-1-fb-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-fc-1-b-1-fb-color-2)\"><\/stop><\/lineargradient><\/defs><\/svg><svg aria-hidden=\"true\" data-prefix=\"fas\" data-icon=\"times\" class=\"svg-inline--fa fa-times fa-w-11\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 352 512\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M242.72 256l100.07-100.07c12.28-12.28 12.28-32.19 0-44.48l-22.24-22.24c-12.28-12.28-32.19-12.28-44.48 0L176 189.28 75.93 89.21c-12.28-12.28-32.19-12.28-44.48 0L9.21 111.45c-12.28 12.28-12.28 32.19 0 44.48L109.28 256 9.21 356.07c-12.28 12.28-12.28 32.19 0 44.48l22.24 22.24c12.28 12.28 32.2 12.28 44.48 0L176 322.72l100.07 100.07c12.28 12.28 32.2 12.28 44.48 0l22.24-22.24c12.28-12.28 12.28-32.19 0-44.48L242.72 256z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-36f4056 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"36f4056\"><style>.stk-36f4056-container{padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-36f4056-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-36f4056-inner-blocks\">\n<ul class=\"wp-block-list\">\n<li><strong>Reason<\/strong>\uff1a<br>When a user logs in for the first time, a Default Project has not yet been assigned. Only after setting the Default Project can the system enable other functions (such as Application Management or Gateway Management) based on the user's role permissions.<\/li>\n\n\n\n<li><strong>Solution<\/strong>\uff1a\n<ol start=\"1\" class=\"wp-block-list\">\n<li>After logging in, go to the My Profile page.<\/li>\n\n\n\n<li>Find the Default Project field, select an available project from the dropdown menu, and save.<\/li>\n\n\n\n<li>If there are no projects to select in the dropdown menu, please contact an administrator with Project Management permissions to assign projects to your account. After the assignment is complete, log in again to set up and enable full functionality.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n\n\n\n<p>This setting only needs to be operated once. Subsequent logins will automatically load corresponding functional permissions based on your role and default project.<\/p>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk--single-open stk-block stk-203d26e is-style-plain\" data-block-id=\"203d26e\"><style>.stk-203d26e {border-style:solid !important;border-color:#dfdad1 !important;border-top-width:0px !important;border-right-width:0px !important;border-bottom-width:1px !important;border-left-width:0px !important;padding-bottom:24px !important;}<\/style>\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-9ce2eea stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"9ce2eea\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-9ce2eea-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-9ce2eea-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-ce8ee4c\" data-block-id=\"ce8ee4c\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-943fb02\" id=\"strong-q-3-\uff1a\u70ba\u4ec0\u9ebc\u7121\u6cd5\u522a\u9664-role\uff1f-strong\" data-block-id=\"943fb02\"><h4 class=\"stk-block-heading__text\"><strong>Q3: Why can't the Role be deleted?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-d7cf73c\" data-block-id=\"d7cf73c\"><span class=\"stk--svg-wrapper stk--has-icon2\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><lineargradient id=\"linear-gradient-d7cf73c\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-d-7-cf-73-c-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-d-7-cf-73-c-color-2)\"><\/stop><\/lineargradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"plus\" class=\"svg-inline--fa fa-plus fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/div><div class=\"stk--inner-svg stk--icon-2\" style=\"display:none\"><svg style=\"height:0;width:0\"><defs><lineargradient id=\"linear-gradient-d7cf73c\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-d-7-cf-73-c-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-d-7-cf-73-c-color-2)\"><\/stop><\/lineargradient><\/defs><\/svg><svg aria-hidden=\"true\" data-prefix=\"fas\" data-icon=\"times\" class=\"svg-inline--fa fa-times fa-w-11\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 352 512\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M242.72 256l100.07-100.07c12.28-12.28 12.28-32.19 0-44.48l-22.24-22.24c-12.28-12.28-32.19-12.28-44.48 0L176 189.28 75.93 89.21c-12.28-12.28-32.19-12.28-44.48 0L9.21 111.45c-12.28 12.28-12.28 32.19 0 44.48L109.28 256 9.21 356.07c-12.28 12.28-12.28 32.19 0 44.48l22.24 22.24c12.28 12.28 32.2 12.28 44.48 0L176 322.72l100.07 100.07c12.28 12.28 32.2 12.28 44.48 0l22.24-22.24c12.28-12.28 12.28-32.19 0-44.48L242.72 256z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-008d51b stk-block-accordion__content\" data-v=\"4\" data-block-id=\"008d51b\"><style>.stk-008d51b-container{padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-008d51b-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-008d51b-inner-blocks\">\n<ul class=\"wp-block-list\">\n<li><strong>Reason<\/strong>\uff1a\n<ul class=\"wp-block-list\">\n<li>The system prohibits deleting roles that still have associated users. If there are still users in the role, the deletion operation will be blocked.<\/li>\n\n\n\n<li>The two built-in roles, Administrator and Supervisor, are default roles and cannot be deleted.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Solution<\/strong>\uff1a\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Go to Roles under User Management and confirm if there are any users assigned to that role.<\/li>\n\n\n\n<li>Assign new roles to these users.<\/li>\n\n\n\n<li>Retry the deletion operation after confirming there are no user associations.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk--single-open stk-block stk-edbe60f is-style-plain\" data-block-id=\"edbe60f\"><style>.stk-edbe60f {border-style:solid !important;border-color:#dfdad1 !important;border-top-width:0px !important;border-right-width:0px !important;border-bottom-width:1px !important;border-left-width:0px !important;padding-bottom:24px !important;}<\/style>\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-58180c0 stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"58180c0\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-58180c0-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-58180c0-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-7d79416\" data-block-id=\"7d79416\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-2c4f034\" id=\"strong-q-4-\uff1a\u70ba\u4ec0\u9ebc\u767b\u5165\u5931\u6557\u6b21\u6578\u904e\u591a\u6703\u88ab\u9396\u5b9a\uff1f\u5982\u4f55\u89e3\u9396\uff1f-strong\" data-block-id=\"2c4f034\"><h4 class=\"stk-block-heading__text\"><strong>Q4: Why are excessive login attempts locked out? How do I unlock it?<\/strong><\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-fe5c936\" data-block-id=\"fe5c936\"><span class=\"stk--svg-wrapper stk--has-icon2\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><lineargradient id=\"linear-gradient-fe5c936\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-fe-5-c-936-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-fe-5-c-936-color-2)\"><\/stop><\/lineargradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"plus\" class=\"svg-inline--fa fa-plus fa-w-14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/div><div class=\"stk--inner-svg stk--icon-2\" style=\"display:none\"><svg style=\"height:0;width:0\"><defs><lineargradient id=\"linear-gradient-fe5c936\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-fe-5-c-936-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-fe-5-c-936-color-2)\"><\/stop><\/lineargradient><\/defs><\/svg><svg aria-hidden=\"true\" data-prefix=\"fas\" data-icon=\"times\" class=\"svg-inline--fa fa-times fa-w-11\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 352 512\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M242.72 256l100.07-100.07c12.28-12.28 12.28-32.19 0-44.48l-22.24-22.24c-12.28-12.28-32.19-12.28-44.48 0L176 189.28 75.93 89.21c-12.28-12.28-32.19-12.28-44.48 0L9.21 111.45c-12.28 12.28-12.28 32.19 0 44.48L109.28 256 9.21 356.07c-12.28 12.28-12.28 32.19 0 44.48l22.24 22.24c12.28 12.28 32.2 12.28 44.48 0L176 322.72l100.07 100.07c12.28 12.28 32.2 12.28 44.48 0l22.24-22.24c12.28-12.28 12.28-32.19 0-44.48L242.72 256z\"><\/path><\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-cf8d06d stk-block-accordion__content\" data-v=\"4\" data-block-id=\"cf8d06d\"><style>.stk-cf8d06d-container{padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-cf8d06d-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-cf8d06d-inner-blocks\">\n<ul class=\"wp-block-list\">\n<li><strong>Locking rules<\/strong>If the same account fails login 5 times consecutively within 1 minute, the system will automatically lock the account for 5 minutes.<\/li>\n\n\n\n<li><strong>Unlock method<\/strong>\uff1a\n<ol start=\"1\" class=\"wp-block-list\">\n<li>After waiting 5 minutes, the system will automatically unlock.<\/li>\n\n\n\n<li>If you're unsure about the password, use the \"Forgot Password\" function to reset it and avoid triggering the lockout rules again.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/details>","protected":false},"excerpt":{"rendered":"<p>\u4f7f\u7528\u8005\u7ba1\u7406\u8207\u64cd\u4f5c\u5e38\u898b\u554f\u984c Q1\uff1a\u70ba\u4ec0\u9ebc\u4f7f\u7528\u6b63\u78ba\u5e33\u865f\u548c\u5bc6\u78bc\u767b\u5165\u4ecd\u986f\u793a\u767b\u5165\u5931\u6557 Q2\uff1a\u4f7f\u7528\u8005\u9996\u6b21\u767b\u5165\u6642\uff0c\u70ba\u4ec0\u9ebc\u53ea\u80fd [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1248,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[11],"tags":[],"class_list":["post-1594","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-faq"],"blocksy_meta":[],"uagb_featured_image_src":{"full":["https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/images-1.jpg",318,159,false],"thumbnail":["https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/images-1-150x150.jpg",150,150,true],"medium":["https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/images-1-300x150.jpg",300,150,true],"medium_large":["https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/images-1.jpg",318,159,false],"large":["https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/images-1.jpg",318,159,false],"1536x1536":["https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/images-1.jpg",318,159,false],"2048x2048":["https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/images-1.jpg",318,159,false],"trp-custom-language-flag":["https:\/\/www.ecloudedge.com\/wp-content\/uploads\/2024\/11\/images-1-18x9.jpg",18,9,true]},"uagb_author_info":{"display_name":"kevinkao","author_link":"https:\/\/www.ecloudedge.com\/en\/author\/kevinkao\/"},"uagb_comment_info":0,"uagb_excerpt":"\u4f7f\u7528\u8005\u7ba1\u7406\u8207\u64cd\u4f5c\u5e38\u898b\u554f\u984c Q1\uff1a\u70ba\u4ec0\u9ebc\u4f7f\u7528\u6b63\u78ba\u5e33\u865f\u548c\u5bc6\u78bc\u767b\u5165\u4ecd\u986f\u793a\u767b\u5165\u5931\u6557 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