Company Management

Company Management Issue

Q1：How can I view last month’s Usage & Fee records?
  • Explanation:The website only displays daily usage for the current month. To view detailed historical data, you can check the monthly billing statements.
  • Steps to access：
    • Go to Company Account --> Usage & Billing Records.
      • In the History Records tab: You can view a summary of total usage and fees for each month over the past year.
      • In the Records Download tab: Select the desired month and download the detailed billing statement for further analysis.

Q2：What’s the difference between the Language and Date-Time Format settings in My Company and My Profile?
  • Explanation:
  • My Company settings:
    • Only users with Company Account permissions can modify these settings.
    • These settings define the default Language and Date-Time Format for new users when they are added to the system. Changing these settings does not affect the preferences of existing users.
  • My Profile settings:
    • These are personal preferences for language and date-time format. My Profile settings take priority over My Company settings, overriding the company-wide defaults.
    • Users can adjust these settings as needed without requiring approval from a company admin.

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