eCloudEdge Digital Innovation Co., Ltd. takes your privacy very seriously. We have established this Privacy Statement (hereinafter "this Statement") to describe how we collect, process, and use your personal data. When we collect, process, and use your personal data through our websites and related services, we comply with applicable laws and this Statement. We recommend that you read this Statement to understand our practices.

I. Introduction to eCloudEdge Digital Innovation Co., Ltd. (Personal Data Controller)

1.eCloudEdge Digital Innovation Co., Ltd. was established on January 1, 2025, and is one of the few companies in the Asia-Pacific region and globally dedicated to advocating and developing collaborative IoT solutions. Drawing on years of practical experience in OT, IT, and IoT, we deeply understand the challenges facing industrial IoT. We have developed an intelligent IoT collaborative platform that enables customers to build, deploy, and operate industrial IoT applications in a safer and simpler way.

2.The websites, applications (NeoEdge X), and intelligent IoT collaborative management platform (NeoEdge Central) operated by eCloudEdge serve as channels for delivering our products and services, including:

(1) ecloudedge.com: Provides information on eCloudEdge's main products, solutions, and services.

(2) NeoEdge X application: Software running on industrial computers (IoT gateways).

(3) NeoEdge Central: An intelligent IoT management platform running on public or private cloud infrastructure.

We reserve the right to add or modify the above website and service names at any time without prior notice.

二、II. Collection of Personal Data

When you use our website services, browse our web pages, participate in promotional activities, become a member, purchase or use our products/services, or use other website services, you may be asked to provide personal data for identity verification, service delivery, and marketing purposes. Personal data includes: identification data (name, title, national ID number, address, phone number, email address, credit card number and other account information, and any other data that can identify you); characteristics (age, gender, date of birth, etc.); social information (interests, leisure activities, consumption patterns, etc.); education, technical or other professional data (academic background, etc.); and other data (email correspondence, website messages, system-generated activity logs, etc.). eCloudEdge retains the data you provide, as well as records generated during your browsing or queries, including: IP address, usage time, browser type, and browsing and click history.

III. Purposes of Personal Data Collection

When you provide your personal data, it will be collected and securely stored in eCloudEdge's member and customer database for internal processing and use. eCloudEdge may also combine personal data with other information to provide and improve our products, services, content, and advertising.

1. 1.Purposes of collection include: engineering and technical service management; marketing; contractual and legal matters; consumer and customer management; account management and credit transactions; accounting and related services; information and communication services; information and database management; advertising and commercial activity management; surveys, statistics, and research analysis; other business activities within the scope of our registered operations; other consulting and advisory services; and other specific purposes as announced by competent authorities.
2. 2.Examples of how we use your personal data:

• Your personal data enables us to notify you about eCloudEdge's latest products, service announcements, and news.
• We use personal data to help develop, deliver, and improve our products, services, content, and advertising.
• We may use your personal data to send important notices, such as significant announcements or changes to our terms and policies, though this does not obligate us to notify you of every update.
• We may also use personal data for internal purposes such as auditing, data analysis, and research to improve eCloudEdge's products, services, and customer communications. We may use third-party software and hardware for these activities.
• If you participate in promotional activities, we may use the personal data you provide for those purposes.

Please note that you may freely choose whether to provide your data (unless required by law), but failure to do so may prevent you from becoming a member or customer, or from enjoying eCloudEdge's services. Incomplete or inaccurate information may also limit your access to our services or latest updates.

IV. Period, Region, and Recipients of Personal Data Use

Period: Unless otherwise agreed, eCloudEdge will use your personal data during the service or product term and for up to one year after its expiration.

Region: The locations of eCloudEdge's personal data servers and network servers, as well as regions where eCloudEdge's related services or products are released or marketed.

Recipients: eCloudEdge affiliates and authorized outsourcing partners (e.g., agents, distributors, logistics and payment providers). If data is jointly collected with other companies, this will be disclosed in the relevant activity.

Cookie V. Technology and Cookies

1.eCloudEdge's web servers may automatically record the pages you visit, your IP address, and domain name. This information is used solely for statistical analysis and does not involve personally identifiable data. It is used to improve our products, services, website content, systems, and advertising, and may be shared with advertisers for ad performance evaluation.

2.When you personalize settings on our website, we may place a cookie (a small text file) on your computer. This cookie does not contain personally identifiable data; it records your personalized settings on our website. Our servers can only read cookie data related to activity on eCloudEdge websites, not on other websites. If you do not wish to accept cookies, you may disable them through your browser settings; however, doing so may limit access to some of our services.

3.When you use eCloudEdge applications on a computer or mobile device, we may place an anonymous identifier on your device. This identifier does not collect personally identifiable data; it only records usage behavior within eCloudEdge applications. We collect this usage data to optimize the quality of our applications and improve the user experience. If you do not agree, we recommend that you do not download or remove eCloudEdge applications, though you will then be unable to enjoy the services they provide.雲界數位相關程式 ，惟恐您將無法享受該程式所提供的各項服務。

VI. Use and Protection of Personal Data

1.eCloudEdge will use your personal data only within the scope described in this Statement and will take all necessary administrative, technical, and physical measures to protect your data from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. eCloudEdge will never sell your personal data to third parties, and strictly prohibits internal personnel from using such data for unauthorized purposes.

2.Disclosure to Third Parties: Some eCloudEdge products or services are provided in collaboration with strategic partners, and we may need to share certain personal data with those partners. The products or services you receive are subject to both eCloudEdge's and the partner's respective privacy policies. eCloudEdge will not share your personal data with third parties for their own marketing purposes.

(1) In certain circumstances, eCloudEdge, as a law-abiding organization, may be required to disclose your personal data in response to legal requirements, legal proceedings, litigation, or requests from public authorities, government agencies (including law enforcement), or third parties with valid claims of rights infringement. We may also disclose data when we deem it necessary or appropriate for national security, law enforcement, or other significant public interest purposes.

(2) We may also disclose your data when reasonably necessary to enforce our terms or protect our operations or users. In the event of corporate restructuring, merger, or sale, your personal data may be transferred to the relevant third parties.

(3) Personal Responsibility: When you use eCloudEdge products or services, or post information on eCloudEdge discussion boards or message boards, the personal data you provide will be visible to other users, who may read, collect, or use it. In such cases, you are solely responsible for the personal data you choose to share. For example, if you post your name or email address on a forum, that information becomes public. eCloudEdge does not interfere with your decision to disclose personal data, and accordingly will not be responsible for any issues arising from such disclosures.

VII. How to Exercise Your Personal Data Rights

1.You have the right to: query or request access to your personal data; request copies; request correction or supplementation; request suspension of collection, processing, or use; and request deletion.

2.For individuals residing in the European Union, you are entitled under the EU General Data Protection Regulation (GDPR) to: the right of access; the right to rectification; the right to erasure (right to be forgotten); the right to restriction of processing; the right to data portability; and the right to object.

3.You may exercise the above rights by sending a written request by mail to: 6F, No. 103, Section 4, Sanhe Road, Sanchong District, New Taipei City, eCloudEdge Digital Innovation. eCloudEdge will process your request as promptly as possible upon receipt.

4.You may update your personal data or password at any time. We will periodically remind you to update your preferences and contact information to ensure they remain accurate, complete, and current, so we can provide you with better products and services.

VIII. Other Matters

1.Individual eCloudEdge websites or services may have more detailed or specific privacy provisions. This Statement does not supersede the validity of such provisions.

2.This Privacy Statement takes effect on January 1, 2025. However, in response to changes in the social environment, legal requirements, and technological advances, eCloudEdge reserves the right to amend this Statement in order to protect personal privacy and promote the reasonable use of personal data. We will update and notify you as promptly as possible. If you have any comments regarding this Privacy Statement, please feel free to contact us.